FAQ's

How can I pay for you to fix my basement?

Reliable Basement Services accepts cash, personal checks, bank checks, money orders, and credit cards. We also offer financing programs to make paying for our services easy! Ask your Reliable Basements representative for more info. Don’t forget to be on the lookout for special offers!

Can a handyman waterproof my basement?

Just because a contractor says they’re a waterproofing contractor doesn’t mean you should trust them to complete a reliable waterproofing job. While these wannabes have come and gone over the years, Reliable Basements has stayed strong! Reliable Basement Services are basement waterproofing experts! Why settle for anything less than the best?

If it’s already finished, will you still be able to fix my basement?

Yes! Reliable Basement Services is a full-service basement waterproofing contractor, so we have solutions to all of your basement problems. With many basements, we can do all the waterproofing from the exterior. When that’s not possible, we figure out how to waterproof on the inside without impacting your home’s interior. Usually, this includes removing a small section of paneling or drywall or pulling back the carpet. Your personal advisor will give you all the details.

What can I expect from my basement waterproofing estimate?

Your basement waterproofing estimate from Reliable Basement Services will be quick and stress-free. You are guaranteed a fair and thorough quote from one of our experienced basement waterproofing engineers.

Why should I fix my basement?

There are so many reasons why you should fix your basement, including giving yourself peace of mind and protecting the health of your family. When your basement is fixed, you’ll have a healthier living environment, increased living and storage space, increased property value, and diminished risk of damage to the belongings you keep in your basement.

How long does the average job take?

Most of our basement waterproofing jobs take just one day to complete. However, sometimes larger scale jobs take multiple days. You’ll always know how long to expect when we give you a quote.

What is the average repair cost?

Your basement waterproofing estimate and final cost depend on what type of solution we’re using. Our estimates are always free for this very reason. Our basement waterproofing advisors always recommend the most practical and economical solution for your needs. If your basement requires a more minimal fix, you can expect to only pay a few hundred dollars, but if you need more extensive work, the cost may be several thousand dollars.

What happens if the problem recurs after you completed the work?

We guarantee customer satisfaction with all of our jobs. So, if we’ve fixed your basement, but the problem comes back, just give us a call. We’ll make it right.

Will I have to wait all day for a basement advisor or work crew to show up to fix my basement?

Nope. Reliable Basement Services knows you’re busy, so we value your limited time. A customer service representative will give you a small timeframe for your basement waterproofing estimate so that you don’t waste time waiting for us to show up.

Do you work in crawl spaces?

Most of the time we can, but there are some situations where we aren’t able to. Unlike some basement waterproofing contractors, we won’t ever force you into waterproofing your entire basement. The amount of your basement you want to waterproof is entirely up to you. Reliable Basement Services knows there is no one size fits all solution when it comes to basements. That’s why we offer many waterproofing solutions, including both from the interior and exterior. Our basement waterproofing advisors will advise you on the most practical and economical solution for your basement, but ultimately the decision is yours.