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Our whole experience with Reliable Basement Services was wonderful. Our initial phone call was answered promptly and professionally. Their estimator, Alex, was able to come out the same day to provide an estimate. Alex was on time and patiently answered all of our initial and followup questions. He understood our request to keep the work area tidy as it is a finished basement used as a playroom by our young children. Alex communicated our request to the technician who was prepared with drop cloths and a wet/dry vac. The day of the work, the technician, Frank, called to inform us that he was on his way. He arrived on time and completed the work within the estimated time of completion. Frank was polite, professional, walked us through the work he was performing and took precautions to limit the amount of dust and debris. When the job was completed, the area was left as clean as he found it