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Anthony came out right away and identified the problem (there was more than one.) He offered several solutions and scheduled the work for the next day. The workers were punctual and as clean as possible (no small feat when you are drilling cement.) Our basement is finished and due to access, they had to take down part of a wall but all was explained upfront. I would definitely hire them again. We were so upset about the water because we had just laid new carpet (of course) but Anthony made me feel better once he identified the problem and we agreed upon a solution. Also had them install new sump pumps as we were nearing that time and we wanted to be as safe as possible. Really felt it was a fair price given all the work they did